Shipping & Returns

Shipping

Bear Lighting offers free shipping for purchases of over $150.00 within the Continental U.S. Charges for shipping are based on the total weight and dimensions of your order and are displayed in the online shopping cart at time of checkout. Please contact us if charges are not displayed and your order is under $150. We ship by UPS ground. We also offer next day air, 2nd day air and 3 day select. We do not ship on holidays or weekends. Larger orders are shipped by freight at our discretion. Outside the continental United States brokerage fees, customs duties and other fees are the sole responsibility of the ordering party. 

Returns

Bear Lighting will refund 100% of any unused merchandise. Returns require authorization in the form of a RMA (return authorization number). Items must be received by Bear Lighting within 10 days from the issue of a RMA or you will not receive any credit for your return. Returns are handled through Bear Lighting and must be in the original cartons and packaging. All paperwork must be included. Returns must be made within 7 calendar days of delivery. We do not ship on trial or consignment. In some cases a 25-50% restocking charge may apply. We do not offer returns on special ordered items or any clearance merchandise.